Amy is a specialist in change management, continuous improvement, and strategy review, design and development. She brings expertise in strategic planning and performance management; stakeholder engagement; facilitation and training; individual and team coaching; and process improvement to SUMS members and clients.
As an experienced business and change leader in both strategy and operations, Amy has a demonstrable track record in launching and delivering impactful change initiatives across Higher Education, Healthcare, Financial, Commercial and Regulatory settings.
She operates as a senior advisor, experienced in the review, development and refresh of strategic frameworks, business plans, risk assessment and heatmaps – Amy brings structure to ambiguity. Amy has extensive experience in portfolio, programme and project start-up; delivery and review; leadership of PMO functions; and establishing and driving change portfolio assurance to aid institutions in better understanding the performance of their transformation portfolio.
An experienced coach, people developer and sought-after facilitator, Amy has worked with executive and senior management teams to design, develop and articulate their vision, ambition and strategy. She has also supported the development of target operating models and implementation plans, and in the design and delivery of leadership and people development approaches and cultural change programmes that create communities, release talent and maximise potential for long term sustainability and success.
Amy joins SUMS from Canterbury Christ Church University where she held roles as Deputy Director of Planning & Academic Administration (Strategic Planning and Continuous Improvement) and Director of Strategic Change Programmes.
Amy has successfully led operational teams in Higher Education across planning and academic administration including statutory returns and business intelligence, student systems, change projects and continuous improvement.
Passionate about the positive impact of education for all, Amy is Vice-Chair of Governors at Dover Grammar School for Girls. When not supporting organisations with their transformation journeys, Amy enjoys exploring the National Trust’s architectural gems with her family.
Amy is a certified Prince2® Practitioner.