Rob has experience spanning three decades of helping organisations to tackle complex business and digital change challenges as part of implementing strategic aspirations to improve the customer experience or achieve operating efficiencies. This might involve developing a vision and strategy, writing the business case to justify high-investment change, re-designing an operating model and associated change roadmap or getting to the root of a strategic problem or opportunity to define the path to resolution.
A former soldier and shop owner, Rob started his consulting career designing and implementing information management systems but now specialises in designing organisations. This can be the design of an entire enterprise but often has an emphasis on specific aspects such as organisational structure, processes, data or digital systems. With experience in the private, public and not-for-profit sectors, he has recently worked with a university to re-design its digital and IT operating models and with another university to transform its digital education provision. He was also previously the chair of the Business Technology Standard (BTS) Community of Practice at UCISA.
Outside of his day job Rob is very active in his community having co-founded several initiatives locally including a food bank, a transport action group and a repair café. He is currently a member of the steering group developing a Neighbourhood Plan for his home town of Weymouth in Dorset.
Otherwise he runs, cycles, grows food and enjoys music for sanity.