Job Opportunity – Associate Consultants in Wellbeing and Mental Health Services
Come and be a part of our exciting journey in supporting excellence across the higher education sector! We're always interested in speaking with people who combine deep knowledge of universities…
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Managing Risk in Higher Education
What kinds of risks does your university take on? Have you recently increased the enrolment of international students? Or have you perhaps invested in some new technology? These events, and…
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Registration of Interest for Upcoming Roundtable Events
SUMS are planning two roundtable events within the coming months on the topics of people and HR. Roundtable 1 - Achieving Strategy through People: The Role of Workforce Planning Roundtable…
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The Tensions and Complexities of TOM Design in Higher Education
In almost any other industry, a Target Operating Model (TOM) is specifically designed around the areas of maximum value to the business. In the commercial world this is easy to…
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Why Every University Needs a TOM (and Who is TOM Anyway?)
A New Player in Town The Higher Education sector has always enjoyed an acronym. I still remember my confusion when I first joined a university, constantly asking trusted colleagues for…
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Change Management in Higher Education: Pre-, During and Post-Pandemic
In this article, I take a brief trip down memory lane as I consider how much the approach to change management has evolved in the Higher Education (HE) sector over…
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Harnessing the Revolution: How Service Design Can Transform Higher Education
Think of service design and you might think of mobile apps or customer services. But fast forward to 2022 and the need has changed. These last two years of global…
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Organisational Culture and Change in Higher Education
We have all read books about the theory of successful organisational culture change and sometimes we are tempted to simply lift ideas and methodologies or copy from others’ successful change.…
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